FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
How long does shipping take?
Shipping times vary based on your location:
- USA, Canada, Australia: 7-15 business days
- Europe: 6-12 business days
- Rest of the world: 10-20 business days
Once your order ships, you’ll receive a tracking number.
Where do you ship from?
We ship from multiple warehouses worldwide to ensure fast delivery.
Can I change or cancel my order?
If your order hasn’t been processed yet, we may be able to cancel or modify it. Contact us ASAP through the Contact Us page in the menu.
Do you offer free shipping?
No, shipping costs are calculated at checkout based on your location.
Returns & Exchanges
What’s your return policy?
We accept returns within 30 days for unworn, unwashed items. If you need to return an item, visit our Contact Us page to get started.
Can I exchange for a different size?
If you contact us before placing your order, we can assist with sizing. Otherwise, we offer size replacements for $12.
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping unless the item is damaged or incorrect.
Product Information
How do your items fit?
Our clothing is designed for a comfortable, stylish fit. If you're unsure, feel free to reach out before ordering.
What materials do you use?
Our items are made from high-quality cotton blends for a soft and durable feel.
Tracking & Support
Where’s my order?
You can track your order anytime using the Track Your Order page in the menu.
My tracking isn’t updating—what should I do?
Tracking updates may take a few days. If there’s no movement after 5 business days, visit our Contact Us page for assistance.
How can I contact support?
For any questions, go to the Contact Us page in the menu, and we’ll get back to you ASAP.